Privacy Policy

1 Information We Collect

Kitchen Flow Planner is primarily an informational website. We collect minimal personal data and only what is necessary to operate and improve our services. The types of information we may collect include:

Information You Provide Voluntarily

When you contact us through our contact form or email, you may provide your name, email address, and any other information you choose to include in your message. We only use this information to respond to your enquiry.

Information Collected Automatically

When you visit our website, our web server and analytics tools may automatically collect certain technical information, including:

• Your IP address (anonymised where possible)
• Browser type and version
• Operating system
• Referring website URL
• Pages visited on our site and time spent on each page
• Date and time of your visit
• Screen resolution and device type

This information is collected in aggregate form and cannot be used to personally identify you. We use it solely to understand how visitors use our website so we can improve the content and user experience.

2 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries: When you contact us via our contact form or email, we use your name and email address to reply to your message. We do not add you to any mailing list unless you explicitly request it.
• To improve our website: We analyse anonymised usage data to understand which guides and pages are most useful, identify technical issues, and improve the overall structure and content of our website.
• To ensure security: We monitor traffic patterns to detect and prevent malicious activity, automated scraping, and other security threats to our website.
• To comply with legal obligations: We may process your information where it is necessary to comply with applicable laws, regulations, or legal processes.

We do not sell, trade, rent, or otherwise share your personal information with any third parties for their marketing purposes. We do not send unsolicited marketing emails. We do not create user profiles for advertising purposes.

3 Cookies

Cookies are small text files that are placed on your device when you visit a website. We use cookies sparingly and only for essential purposes.

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas. The website cannot function properly without these cookies. Essential cookies do not collect personal information and are deleted when you close your browser.

Analytics Cookies

We may use analytics cookies (such as those provided by Google Analytics) to collect anonymised data about how visitors use our website. These cookies help us understand which pages are visited most frequently, how visitors navigate through the site, and whether users encounter any errors. All data collected by analytics cookies is aggregated and anonymous.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be alerted when a cookie is being set. Please note that disabling cookies may affect the functionality of some parts of our website.

Third-Party Cookies

Our website may embed content from third-party services such as Google Fonts. These services may set their own cookies, which are governed by their respective privacy policies. We do not control these cookies and recommend reviewing the privacy policies of any third-party services you interact with through our website.

4 Third-Party Links

Our website may contain links to other websites that are not operated by Kitchen Flow Planner. These links are provided for your convenience and reference only. We do not have any control over the content, privacy policies, or practices of third-party websites and accept no responsibility or liability for them.

We encourage you to review the privacy policy of every website you visit. A link from our website does not constitute an endorsement or recommendation of the linked website or its content, products, or services.

5 Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmitted between your browser and our server
• Regular security updates and patches applied to our hosting infrastructure
• Limited access to any personal data to only those team members who require it to respond to your enquiry
• Secure deletion of contact form submissions after your enquiry has been resolved, typically within 90 days

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but we commit to taking all reasonable steps to protect your data.

6 Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:

• Right of access: You have the right to request a copy of any personal information we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to erasure: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to data portability: You have the right to request a copy of your personal information in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal information in certain circumstances.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, as required by law. There is no charge for exercising your rights, although we may charge a reasonable fee for manifestly unfounded or excessive requests.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection. You can contact the ICO at ico.org.uk or by telephone on 0303 123 1113.

7 Children's Privacy

Our website is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child, please contact us immediately.

8 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

9 Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have any concerns about how we handle your personal information, please contact us: